Delivery

Posting Info

Orders are always shipped within 7 days.
I aim to go to the post office once or twice a week. Depending on what day you order, it can take anywhere from 1-6 days for me to dispatch the order, after which you will receive an email.

Delivery Method

In the UK, I offer a choice of Standard Royal Mail Shipping (£2.95) and courier shipping (£7.50).

UK Standard orders are dispatched with Royal Mail 1st Class and should arrive within 1-2 working days after dispatch. If you choose the courier option, you will receive a tracking number, the delivery date is usually one day after dispatch. I curerntly use UPS for these orders. Please let me know if you have questions abour courier shipping.

For all other countries, I now only ship using Royal Mail's Tracked, Signed, or Tracked & Signed Shipping, which costs £12.95 (£14.95 for Australia). You will receive a tracking order with your shipping confirmation email.

If you place an international order above a certain value and weight, I may send the order with a courier such as UPS, DHL or FedEx, I usually communicate this in an email!

Delays and customs

I send orders from the UK, and you may be charged VAT/duties when you buy from me from abroad. If you are in the EU, please be aware of the recent changes regarding import charges! I am not responsible for these charges, and unfortunately I am unable to predict exactly how much you may be charged, and this varies between different countries. I am unable to send your order marked as a gift.

Due to these new customs regulations in the EU, parcels can be held in customs for a long period of time, causing delays.

Shit happens

If I sent you the wrong thing/you received something that is damaged, please get in touch: [email protected].