Delivery

Posting Info

Orders are always shipped within 7 days.
I aim to go to the post office once or twice a week. Depending on what day you order, it can take anywhere from 1-6 days for me to dispatch the order, after which you will receive an email.

Delivery Method

I am pleased to now offer a choice of Standard or Tracked delivery.

Standard (Untracked):
UK - £3
EU/Europe: £5.95
US: £8.95
Canada: £8.95
Asia: £8.95
Australia: £9.95

Tracked:
UK - £7.50 (Courier)
EU/Europe: £9.95
US: £12.95
Canada: £12.95
Asia: £12.95
Australia: £14.95

UK Standard orders are dispatched with Royal Mail 1st Class and should arrive within 1-2 working days after dispatch. If you choose the courier option, you will receive a tracking number, the delivery date is usually one day after dispatch. I curerntly use UPS for these orders.

For international orders sent outside of the UK, Standard shipping means that orders are sent with the Royal Mail International Standard. There is no tracking information available whatsoever for these orders. If you can afford to, I would highly recommend selecting Tracked shipping so that you can see updates about the progress of your order. If you select Tracked shipping, I will send you the tracking number with your shipping confirmation email.

If you place an international order above a certain value (usually around £100+), I may send the order with a courier such as UPS, DHL or FedEx, I usually communicate this in an email!

All Originals are sent tracked internationally or with a courier in the UK.

Delays and customs

I send orders from the UK, and you may be charged VAT/duties when you buy from me from abroad. If you are in the EU, please be aware of the recent changes regarding import charges! I am not responsible for these charges, and unfortunately I am unable to predict exactly how much you may be charged, and this varies between different countries.

Due to these new customs regulations in the EU, parcels can be held in customs for a long period of time, causing delays.

Shit happens

If I sent you the wrong thing/you received something that is damaged, please get in touch: [email protected]